Cambridgeshire & Peterborough Children & Young People Mental Health Support

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WHAT TO DO IF YOU OR SOMEONE YOU KNOW IS IN CRISIS

What is a mental health crisis?

You, or someone you know, might be in crisis if:

  • You are thinking of hurting yourself or suicide seems the only option
  • Someone you know has made threats to hurt you or someone else.
  • You are experiencing extreme distress that seems overwhelming.

Who can help in a mental health crisis?

Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis. This service is for anyone, of any age, living in Cambridgeshire and Peterborough. Specially-trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local acute hospitals.

 

If you are over the age of 16 you can access the Sanctuary in Cambridge or Peterborough - People in crisis across the whole of Cambridgeshire and Peterborough will be able to access Sanctuary support. Staffed by mental health charity Mind in Cambridgeshire, the Sanctuary offers people practical and emotional support between 6pm and 1am and is accessible by referral from the First Response Service. You can watch a tour of the Cambridge Sanctuary by clicking here

 

 

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If you are already a patient of child and adolescent mental health services (CPFT):

  • Between 9am-5pm, Monday–Friday: Contact your Care Co-ordinator or On Duty Clinician 
  • At other times call Out Of-Hours Service: A telephone support service, run by Lifeline, is available for CPFT’s service users who are experiencing a crisis in their mental health. The service is also available for carers who are concerned about the mental health of a service user. The out-of-hours telephone number is 0808 808 2121. This is available every day, including weekends, from 7pm-11pm
  • Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis.

 

If you are not a patient of child and adolescent mental health services (CPFT):

  • Call 111 and press option 2 for the First Response Service - a 24-hour service for people in a mental health crisis.
  • Your GP: If you are in crisis and need immediate help, then please contact your GP.
  • Emergency doctor: All GP surgeries have an out-of-hours number that you can call in an emergency. The out-of-hours doctor may assess the situation over the phone, ask you to attend a clinic/service, or may come out to assess the service user. They will be able to arrange any necessary specialist assessments.
  • Local walk-in centre: Most centres are open 365 days a year and outside office hours. Some newly opened centres may offer different opening hours during their first few months.
  • A&E - call 999 or go to your nearest A&E department.
  • Police - If the person you care for is being violent, threatening or you feel at risk, you should contact the police directly by dialling 999.

 

the mix

 

The Mix website 

Our crisis messenger text service provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, and are experiencing any painful emotion or type of crisis in your life, you can text THEMIX to 85258.

We know that finding the right support is important. We aim to connect every texter to a trained volunteer in less than five minutes. They will listen to you and help you think more clearly, enabling you to know that you can take the next step to feeling better.

 

 

samaritans

The Samaritans offer confidential support by trained volunteers that are available all day, every day. If you need help urgently it is best to call their helpline which is free: 116 123 (Samaritans Contact Details) or the national helpline 08457 90 90 90. If you are a parent or carer, then they have specific information about how you can help your child if you find out they are struggling. 

 

 

MIND Stop Suicide

The Stop Suicide website has information on what to do if you are feeling suicidal or you if you are worried about someone

 

 

CALM

CALM - The Campaign Against Living Miserably is a registered charity, which exists to prevent male suicide in the UK. Check out the website for further support or Click here for their helpline.

 

 

CAMEO

Cameo is a local service that provides specialist assessment, care and support to young people experiencing a first episode of psychosis. This is GP or self referral.

 

SUICIDE AWARENESS

Many young suicides can be prevented. In the UK thousands of young people are admitted to accident and emergency departments each year because they have attempted suicide.

Although most people who attempt suicide survive, many remain at high risk of taking their own life for quite some time afterwards.

If you are in crisis please see this page for HELP.

 

What can you do to help someone ? A.L.E.R.T

Ask them how they were feeling before it happened and how they are feeling now. Talking about suicide does not make it more likely to happen. Try to be patient if they are angry or refuse to talk. If they won't talk to you, maybe they would talk to a friend or sibling. It may be that writing things down is an easier way for them to communicate with you.
Listen: this is the most important thing you can do. Treat them with respect, and try not to be judgmental or critical. Is it important to try to raise their self-esteem.
Empathise by showing that you really do care about them, no matter what, and are trying to understand things from their point of view. Words don't always matter. The touch of a hand or a hug can go a long way to show that you care.
Reassure them that desperate feelings are very common and can be overcome. Things can and do change, help can be found and there is hope for the future. People do get better!
Try to give practical support, and help them to cope with any extra pressures. It may not be possible to deal with all the things that are troubling them, but between you agree on what you will do if a suicidal crisis happens again. If they are living away encourage them to come home for a visit or go to see them yourself. This will give you an opportunity to assess the situation. Be clear there are always other options.

For example, if they are at University they can: leave the course for good ,have a break from the course or defer for a year or change to a university nearer home

DON'T...

Put them down or do things that might make them feel worse. A suicide attempt suggests that self-esteem is already very low.

Abandon or reject them in any way. Your help, support and attention are vital if they are to begin to feel that life is worth living again. Don't relax your attentions just because they seem to be better. It doesn't mean that life is back to normal for them yet. They may be at risk for quite a while.

Nag: although it may be well meant. Nobody wants to be pestered all the time.

Intrude: try to balance being watchful with a respect for privacy. Don't ignore what has happened.

Criticise their actions: however you may be feeling about their suicide attempt, try to remember the pain and turmoil that they were, and may still be, going through. Don't take their behaviour personally - it was not necessarily directed at you.

A.L.E.R.T was taken from the Papyrus website-Please see their website for further help and support https://www.papyrus-uk.org/

 

 

MIND Stop SuicideThe Stop Suicide website has tailored information on coping with suicidal thoughts and helping someone who is suicidal. 

 

 

 

 

CALM - The Campaign Against Living Miserably is a registered charity, which exists to prevent male suicide in the UK. Check out the website for further support or Click here for their helpline.

 

 

 

CALM

 

 samaritans  If you are feeling suicidal or you are concerned about someone else, contact your GP or the Samaritans – 116 123. If you are a parent or carer, then the Samaritans also have specific information about how you can help your child if you find out they are struggling. 

 

  

 

PAPYRUS prevention of young suicide

Papyrus is the national charity for the prevention of young  suicides. They have lots of information on their website and a  helpline that you can call if you are feeling suicidal (call:0800 068 4141 10 am-10 pm weekdays, 2 pm-10 pm weekends email:pat@papyrus-uk.org ).

The Help is at Hand booklet is a free resources that provides people affected by suicide with both emotional and practical support:

 

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Taylorfitch website