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Cambridgeshire & Peterborough Children & Young People Mental Health Support

Coronavirus Support


The intention of these Coronavirus pages is to provide you with current information about how mental health support can be accessed, and ways that you can look after your own mental health and wellbeing during this challenging time. 

On this page, we want to emphasize key places you can turn to for support if you are concerned about your safety during the Coronavirus outbreak.

For information about other support helplines, please click here. (Please note: these services may have needed to make changes to the support they provide, so please check with them for up-to-date information). 

For updates about the support currently being offered by local services, please click here.

For online resources about looking after your mental health and wellbeing during this current situation, please click here.

For additional wellbeing tips, please click here.

Mental health crisis support

  • First Response Service - call 111, option 2 (available 24/7).
  • Samaritans - call 116 123 (available 24/7).
  • Emergency Services - call 999 in an emergency, or go to your nearest A&E (available 24/7)
  • Young Minds crisis line - text 85258 (available 24/7).

Domestic abuse / domestic violence support

  • Emergency Services - call 999 in an emergency (available 24/7).

  • National Domestic Abuse Helpline - call 0808 2000 247 (available 24/7).
  • Men's Advice Line - call 08088 010 327 (available Mon: 9am-8pm, Tues: 9am-5pm, Weds: 9am-8pm, Thurs: 9am-5pm, Fri: 9am-5pm).
  • NSPCC Childline (for those age under 18) - call 0800 1111 (available 24/7).
  • NSPCC for adults concerned about a child - call 0808 800 5000 (available 24/7).
  • National LGBT+ Domestic Abuse Helpline: call 0800 999 5428 (available Mon-Fri from 10am-5pm, Weds-Thurs from 10-8pm).
  • Cambridge Women's Aid: call 01223 361 214 or email outreach@cambridgewa.org.uk (City, East, South Cambridgeshire).
  • Refuge: call 07787 255 821 (Fenland, Huntingdonshire and Peterborough).


The Silent Solution:

"Familiarise yourself with The Silent Solution system. This is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.

When somebody calls 999, an operator will ask which emergency service is required. If you are is not able to ask for help, your call will be forwarded to a police system and you will hear an automated message.

If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency. Click here to find out more." (Quote taken from Women's Aid website).


Further advice and support:

  • See this page on Refuge's website for safety tips and information for survivors of domestic abuse, including things to do if you're currently self-isolating with an abuser.
  • See this page for official UK Government information and advice on support for victims of domestic abuse.

Sexual abuse / sexual violence support: 

  • Emergency Services - call 999 in an emergency (available 24/7).

  • Rape Crisis - call 08088 029 999 (available daily between 12noon-2.30pm, and 7pm-9.30pm). 
  • NSPCC Childline (for those age under 18) - call 0800 1111 (available 24/7).
  • NSPCC for adults concerned about a child - call 0808 800 5000 (available 24/7).


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