LOCAL SERVICE UPDATES
This page provides information about any service updates and temporary changes that local mental health services have made in response to the Coronavirus (COVID-19) outbreak and the government rules on self-distancing and self-isolation.
This page will be updated as and when we are made aware of any such changes.
Other local services, and national services may also still be available for support at the moment, and we would suggest getting in contact with them directly for up-to-date information.
If you are currently accessing support from a service they should be in touch with you, if not please get in contact with them directly.
Please see this page if you are in need of urgent support around your mental health, domestic violence, or sexual abuse, and are concerned about your safety.
Arts and Minds
"Unfortunately we are not currently running any face-2-face creative activities, however, we are working on development of a virtual / postal programme of activities #CreativeConnections. Please follow us on Twitter / Facebook / LinkedIn – where we’ll be sharing all sorts of activities to keep you connected & creative. Stay safe, well & creative!"
"Due to the Coronavirus we have had to close our hubs temporarily and we will not be holding any appointments, drop-ins or meetings until further notice. Instead we will be offering support via telephone or video calling.
If you need someone to talk to our phone lines are open between 12-4pm, Monday to Friday.
The rest of the time we will be picking up messages and emails once a day during the week and someone will get back to you within 48 hours.
Tel: 0333 4141809
Text/whatsapp: 07514 783745
We will continue to offer support to our young carers during this period of closure, via phone / text support where possible. If you need to get in touch with the team please email: email@example.com and leave your full name and contact number. Someone from the team will be in touch with you within 24hrs."
"Following guidance from Public Health England and the Government, all face-to-face contacts with children, young people and families will cease from 5pm on Wednesday 18th March, for the foreseeable future to minimise exposure and unnecessary risk.
CHUMS will continue to operate and maintain our services and will endeavour to minimise any disruption to the care we provide.
We will now be offering our interventions using the following methods:
- Telephone assessments
- Individual interventions by phone, WhatsApp, Facetime or Skype
- Group interventions using Microsoft Teams.
- Virtual drop-ins
Initial contact will be made by phone and the most convenient method of communication can then be decided.
If you have an existing referral with CHUMS or you are about to make a new referral, we will contact you as soon as possible.
If you have any questions don’t hesitate to get in touch with our support team."
For information about changes to CHUMS drop-ins and how support can still be accessed, please click here.
Time4U - Embrace CVOC
"As we all join the battle to overcome the coronavirus pandemic, Embrace wishes to reassure all our supporters that we have taken the necessary measures to safeguard everyone involved in delivering our services and our beneficiaries.
All staff are now working from home and we have ceased all face to face support, switching wherever possible to telephone and online communication.
This means that we will not be carrying out any face to face emotional support or counselling therapies for the foreseeable future.
The Embrace team is continuing to work in support of children and young people harmed by crime and is necessarily amending the ways we do that in order to continue our vital services.
We remain, very much, open for business!"
The Kite Trust
"At The Kite Trust, the health and wellbeing of members of our community is paramount, and for that reason we’ve taken the decision to move to delivering all of our youth work services remotely until at least the 1st April and postpone the delivery of any training or workshops to a later date. We will create opportunities for young people who use our services to seek support and to maintain connections, and for adults to ask questions. For that reason we will continue providing 1-to-1 support to young people via email, telephone, and video calling. We will also be hosting groups for young people using video calls, and developing other forms of social connection and support over the coming weeks. Contact your regular youth worker or email firstname.lastname@example.org for more details. We are dedicated to looking out for our wider LGBTQ+ community by preventing the spread of this virus as much as we are able, and offering support to those in need."
Please see this flyer from Pinpoint which explains where you can find the latest guidance and practical ideas for supporting a child with additional needs, special needs or a disability.
"We are taking government advice on how to respond to the coronavirus situation and will review the position below immediately when recommendations change.
Our Red Balloon Centres in Cambridge, Norwich, NW London and Reading have all decided to temporarily ask staff and students to work from home. As a result, students are receiving their tuition and support online instead.
Students studying with Red Balloon of the Air continue to receive their lessons and therapy online. However, face-to-face sessions in Milton and Danbury have been suspended. In addition, Mentor home visits have largely been replaced by online or telephone sessions.
Phone lines, IT support and safeguarding procedures continue as normal.
If you have any questions about how learning might be affected, please contact your Red Balloon Centre:
Cambridge - 01223 357714"
"Suspension of Services:
Due to the current situation with Coronavirus Red2Green has decided to suspend our services from Wednesday 18 March 2020. We are now launching our virtual Aspirations service. If you need to contact us please do this by e-mail.
Red2Green are very excited to launch Aspirations: Online. All Aspirations learners who expressed an interest should have received information on how to access this. For more information, please email email@example.com"
Road Victims Trust
"Here at the RVT we are working hard to put in place contingency plans to deal with the Covid19 pandemic. In the immediate term we will be providing a Counselling service over the telephone to all persons affected by Life-Changing and Fatal Collisions. We expect no diminution in the quality or timeliness of how we support people and will constantly review our performance.
Thank you all for your understanding and support during this difficult time."
"As a counselling service, the wellbeing of our staff and clients is always of the utmost importance and never more so than in an unprecedented situation like this. Stars has therefore taken the difficult decision to cease face-to-face counselling support at this time. All staff will be working remotely from Monday 23rd March.
All current clients who are receiving counselling support will be contacted by their counsellor to explain changes to the service. They will then receive regular calls and communication via telephone, email and text, until their counselling support can resume.
We are also aware that we have clients on our waiting list for counselling support. They, their parents and teachers can call and leave a message on 01223 863511 or via email at firstname.lastname@example.org if they need advice or support. We will respond as soon as we possibly can.
Please regularly check our website for updates at https://talktostars.org.uk"
YMCA Trinity Group
We are committed to safeguarding the wellbeing of all of our clients, residents and staff. In light of the latest Government guidance in relation to COVID-19, we would like to reassure you that we are working hard to keep our services going as far as we can.
You can still get support through our various online resources and campaigns including:
IAMWHOLE – a campaign to reduce the stigma attached to mental health. The site is packed full of resources, interviews and podcasts with celebrities and self-help tools
BeREAL – a campaign focussing on body confidence with the website again packed full of supporting tools and videos to help.
Our direct mental health services have been adapted to provide a range of online and telephone support via schools. Click here for more information
Click here for more details about our accommodation, childcare and gyms
The Young Peoples Counselling Service
"Our waiting list will remain open to new clients, YPCS is continuing to offer a full counselling service to local young people (11-18) and their families, this will now be provided by our therapists remotely as our centre in Yaxley, and other locations such as Whittlesey Queen Street are now closed to the general public. We will be either using a secure online portal or telephone support, please call 0800 634 4395 or email Admin@ypcs.uk for further information."
You can also follow them on Facebook for up-to-date information about their service.