Who else can help me?
LOCAL SUPPORT AND SERVICES
Due to Coronavirus (COVID-19), a number of services have had to make changes to how they provide support to people, and therefore the information on this page may not be the most up-to-date. If you are currently accessing support from a service they will be in touch or please contact them for up to date information about their services. We are also compiling a list of local service updates about this current situation, this can be found here.
See our resources page here for information about Coronavirus and tips on how to look after your mental health at this time.
Below is a list of local services that you may find helpful, many of these you can access yourself right away. If negative feelings don't go away, are too much for you to cope with, or are stopping you from carrying on with your normal life, then ask for help. If you are worried then accessing one of these services or speaking to your GP is a great way to start.
The Youth Wellbeing Directory may also be useful for finding free local and national support services. You can search by postcode/area, by name of service, or by issue or topic.
Sometimes things can seem overwhelming, and you may feel you can’t cope. We are now in our third national lockdown and we have lived through almost a year of the COVID-19 pandemic and social restrictions, which have affected us all.
You might be feeling down and sad – many of your friends and family members may be feeling the same way – and this can be normal at the moment. Those feelings may have become very deep and intense, and you might not know what to do about them.
It’s okay not to feel okay, there is hope for you and you can get through this.
You can find additional support services here:
Kooth – opening the door for mental health support for children and young people Find out how young people in Cambridgeshire and Peterborough can access help and support with their mental health and emotional well-being without a referral via Kooth.
Kooth is a confidential and anonymous online service for young people, specifically developed to make it easy and safe for young people to access mental health support as and when they need it, while removing any associated stigma. Once signed up, Kooth users have access to BACP trained counsellors available until 10pm, 365 days a year, peer-to-peer support through moderated forums, and a range of self-help materials, co-written by other young people. Any young person aged 11-18 years olds (up to 19th birthday) with a Cambridgeshire and Peterborough postcode can access the service for free.
You can watch the new Kooth video here.
CHUMS Mental Health and Emotional Wellbeing Service
Offers support to children and young people with mild to moderate mental health difficulties, such as anxiety and low mood, as well as those with significant emotional wellbeing difficulties arising from life events such as bereavement and bullying.
- Peterborough – Up to the age of 18
- Cambridgeshire – Up to the age of 25
The service offers support in a variety of ways and you (or your child) will be guided by one of our Triage Managers to the most appropriate intervention or signposted to a more suitable agency. Interventions take place in a number of locations and include:
- Advice and guided self help
- Drop In facility St. Neots - Bargrove Centre, Cromwell Road, St Neots, PE19 2ES - Every Wednesday between 3 and 5pm, Huntingdon - Huntingdon Youth Centre, Sallowbush Road, PE29 7AF - Every Thursday between 4 and 6pm, Cambridge - Cambridge Central Library, Top Floor, Grande Arcade, Lions yard, CB2 3QD - Every Friday between 2 and 3.30pm, Wisbech - Wisbech Library, Ely Place, PE13 1EU - Every Wednesday between 3 and 5pm (Not Available On The Last Wednesday of the Month), Peterborough - First Steps Children's Centre, 20 Scalfold Drive, Welland, PE1 4TR -Every Wednesday between 3 and 5pm (only up to 18 years).
- Mental Health & Resiliency group programmes
- Full mental health assessment
- Therapeutic group programmes for a variety of presenting issues including anxiety and low mood
- Recreational Therapeutic support using football and music as tools of engagement
- Individual support
- Parent/carer groups
You can make a referral via the website http://chums.uk.com/cambs-referral-forms and one of their triage team will contact you to discuss in more detail. You might also find some of the CHUMS downloadable information helpful - http://chums.uk.com/downloads
For further information contact:
Peterborough 0330 0581 657
Cambridgeshire 0330 0581 659
Centre 33 offers a range of support for young people (up to 26th birthday) in Cambridgeshire and Peterborough. Centre 33 can help with all sorts of issues from housing, sexual health and money worries to family problems and bullying, no matter how big or small the problem is.
‘Someone to Talk To’ drop-in sessions and a helpline operate across the county 5 days a week. They also provide a schools counselling service and a young carers’ project. Centre 33 have an open access policy and young people can refer themselves to the service, by dropping in or phoning.
For more information on the Centre 33 service visit their website or call (0333 4141809) or email (email@example.com).
Support for Young Carers
Young adult carers are young people aged 16-25 who provide unpaid care for a family member or friend with an illness or disability, mental health condition or an addiction.
Centre 33 is here for all young people across Cambridgeshire and Peterborough with emotional and practical support. If you are a young adult carer aged 16-18 we can help with assessments, one to one support, specialist carer groups, information and advice, along with support around your transitions. See below for further information about the support we offer.
Centre 33 work in partnership with Caring Together and Making Space who are able to provide support to carers aged 18 and above. Caring Together provide information and advice for carers, run services in local communities and campaign for carers’ rights and Making Space support those caring for an adult living with a mental health condition.
What help and support do we offer?
ONE TO ONE SUPPORT
If you’re struggling with your caring role and would like some extra support, please get in touch with us and let us know. We’re able to offer 4-6 sessions of one to one support for young carers with complex caring needs which could include practical and/or emotional support, advocacy, activities and support to access other services. We can provide these sessions at a time or location that is convenient for you.
Due to Covid-19 we are currently providing this one to one support over the phone or online through Zoom. We hope it won’t be long before we’re able to start offering in person support again, as soon as we’re able to do this we will let you know.
16+ TRANSISTIONS ASSESSMENT
Young carers in year 11 and above will be entitled to a transitions assessment. We know that periods of change can be particularly difficult for young carers, and that young carers can feel like they have to choose between their future aspirations and caring for their family. To find out more about the transitions support we are able to offer please get in touch with us.
How can I get involved?
You can drop into Centre 33 and we can help you access support. Find details of our different hubs here. Due to Covid-19, these hubs are currently closed, we will let you know when this changes.
If you are aged 16-18 and would like to access support from the young carers service you will need to complete an online referral form which can be found here. Parents/guardians or any professionals working with you can complete this referral form for you on your behalf as long as you consent to the referral being made. If you are aged 13 or over you can complete this referral form yourself and do not need parental permission.
If you have any questions or would like some further information about the support we provide please get in touch with us.
Phone: 0333 4141 809
Note about consent
At Centre 33 all our services are confidential. That means we will not tell anyone, without your permission, that you are in contact with us or what you tell us. If you are in the young carers project then your parents or carers and sometimes your college are informed and involved unless it is not appropriate or you don’t want them to be. We can discuss this with you.
That would only change if we thought you or someone else was at risk of serious harm. If we did have to talk to someone else to help keep you safe, we would always try to talk to you about that first.
New Horizons at Centre 33
New Horizons is a partnership of 7 organisations across the Greater Cambridge Greater Peterborough Local Enterprise Partnership. Centre 33 has a New Horizons Coach in their team.
If you are experiencing money issues that are causing a barrier to
- moving closer to work
- using the internet and getting on-line to save money and get better deals
- getting into training and job seeking
contact Sam on Sam@centre33.org.uk or 0333 4141 809
Sam can meet with you in a comfortable one-to-one setting and support you in forming a plan to enable you to get closer to your goals. You can ask for support with CV writing application form skills, interview skills, exploring volunteer options, exploring education/training options, help with getting online, support in starting to job search or anything else that may help you move forward.
HERE:NOW - There are drop-in sessions available in Huntingdon which are suitable for those aged between 13-25 years old which provide a place for you to go when you need someone to talk to confidentially. You can turn up without an appointment and get information and advice as well as one-to-one counselling, or join a workshop on things like Mindfulness. The drop-ins are being run by Huntingdon Locality Early Help Team.
Opening Times & Locations:
Huntingdon Youth Centre, Sallowbush Road, Huntingdon - open between 2pm and 8pm every Thursday.
Time4U – support for those affected by sexual violence
The Cambridgeshire and Peterborough Prevention and Intervention Project, Time4U, offers emotional help through talking therapies. Delivered locally by national charity Embrace - Child Victims of Crime (CVOC), the project also helps young people who use violence and abuse as a result of being themselves traumatised or victims of other types of abuse. The service is available for young people aged between 13 and 19 (or up to the age of 24 if they have additional needs) who have been affected by sexual violence, therapeutic support is available from a new counselling service.
For more information contact Embrace on 07889 623639 or by email: firstname.lastname@example.org or visit the website: www.embracecvoc.org.uk.
STARS offer 1:1 pre and post bereavement counselling support to children and young people up to the age of 25 years old, who live in Cambridgeshire, (not currently Peterborough). Referrals can be made by young people if over 16 years of age or they can ask parents, carers, doctor, teacher or any professional involved in their care to refer for them. Our referral form is accessible via our website www.talktostars.org.uk Our sessions can be provided the STARS offices in Trumpington in Cambridge or at the child or young person’s school or college. Our aim is it to facilitate counselling support in an environment that feels safe and secure and causes he least disruption to their day.
STARS counsellors also provide telephone guidance and advice if required and can be contacted on 01223 863511 or at email@example.com
Self Help Books
This scheme provides recommended expert endorsed books about mental health for 13-18 year-olds through libraries. The books provide high-quality information, support and advice on a wide-range of mental health issues. Topics include anxiety, depression, eating disorders, self-harm, bullying and exams. Collections are available through Cambridgeshire and Peterborough Libraries’.
Child and Adolescent Mental Health Services (CAMHS)
CAMHS provides a wide range of services for children, young people and their families. You may be referred from a variety of agencies for an assessment, advice and support to help you with a mental health problem. They offer a wide range of treatment options including family therapy, cognitive behavioural therapy and group therapy. CAMHS services may be suitable for you if you are up to the age of 17 (or 18 if they have a learning disability), if you are older then you will be looked after by adult services.
To find out what to expect when you first go to the local CAMHS service visit this PAGE
For more general information on CAMH services see My CAMH Choices and this link from Young Minds for a who's who in terms of professional roles.
YMCA Trinity Group
YMCA Trinity Group, a locally-based charity, offers support across Cambridgeshire, Suffolk and into Northamptonshire. They provide a wide range of emotional wellbeing services for children, young people and adults through a number of projects.
YMCA Menu of Services was designed to offer schools and partners a range of services to improve the physical, emotional and psychological wellbeing of young people in their care. Services are arranged so that organisations can select the ingredients that will best address their needs.
Services include: Counselling & Therapy, Mentoring, Family Work, Group Work, Health & Wellbeing Qualifications, Staff Training, Train The Trainer, Parent/Student Workshops, Feel Stress Free self-help App, and strategy development. For more information, go to the website here or contact us on 01733 373187 or email firstname.lastname@example.org.’
YMCA Trinity Group provide a number of services via schools. Click here for details
Red Balloon supports young people who self-exclude from school and are missing education because of bullying or other trauma. We provide an academic and therapeutic programme to enable our students to get back on track and reconnect with society.
Blue Smile provides arts-based, long term therapy in Cambridgeshire schools, for children aged 3-13 who are struggling with mental and emotional issues. The charity works closely with the school and parents for the best possible outcomes, even for children with the most complex and challenging needs. As well as one to one therapy, they supply staff training and supervision, workshops, group work and parenting programmes. See their website for the costs and details of these services.
It is estimated that at any given time up to 200,000 children in the UK are affected by having a parent or close family member in prison. This is more than the number affected by divorce.
Ormiston Families Breaking Barriers is a non-judgemental, early intervention service providing support for children and young people affected by the imprisonment of a close family member.
Through offering tailored one to one support Breaking Barriers aims to reduce anxiety around prison, support emotional wellbeing and assist in engagement with school.
We work in schools, family homes, or wherever a young person feels safe, to help them come to terms with the emotional trauma.
The Kite Trust (Previously know as SexYOUality) are Cambridgeshire’s leading organisation working with LGBT+ young people. We are proud to promote the health, well-being, and inclusion of LGBT+ young people across Cambridgeshire; raising awareness, supporting, and educating our local communities.
The Cogwheel Trust provides counselling support for adults and young people in Cambridge and the surrounding areas. Parents can refer their child into the service which is based in Cambridge. The Cogwheel Trust is a charity and it asks for donations towards appointments based on income. To find out more visit their website or call 01223 464385.
Arts on Prescription is a series of friendly, weekly art workshops for people experiencing depression, stress or anxiety. Led by a professional artist and a qualified counsellor, they offer the chance to experience working with a wide range of materials and techniques, including drawing, printmaking and sculpture. Sessions last for two hours and are open to all abilities – no experience necessary. It is planned that sessions will open up to young people in 2015/16. For more information on how to be referred to the service visit the website.
Make Do and Mend provide workshops for people who experience mental distress. These workshops aim to promote recovery by developing self-esteem through developing skills. Workshops include areas such as candle making, guitar and cookery. There is a small membership fee to join Make Do and Mend.
Red2Green – Helping people in the place they live and progress to volunteering.
Tel: 01223 811662 x 222
Cameo – Early intervention service for psychosis. Provides support for individuals, families, carers and friends.
Road Victims Trust – Supporting the victims of serious road collisions with emotional and practical support. Takes direct referrals from the Road Police Team or self-referral.
Cambridgeshire County Council have a Family Information Directory where you can search for local services.
The Local Offer describes the services and support available for children and young people with Special Educational Needs and/or Disabilities (SEND) from birth to 25 and their families in
Peterborough City Council have a Family Information Service where you can search for local services.
The British Association for Counselling and Psychotherapy (BACP) provides a register of counsellors and psychotherapists accredited by the Professional Standards Authority for Health and Social Care.
Healthwatch Cambridgeshire and Peterborough are an independent champion for people who use health and social care services. They listen to what people like about services, what could be improved and share people’s views with those with the power to make change happen. They also help people find the information they need about services in their area. Healthwatch have the power to ensure people’s voices are heard by government and those running services to involve people in decisions that affect them. Their sole purpose is to help make care better for people. Read more about Healthwatch Cambridgeshire and Peterborough here.
Get in touch and get involved. Sign up to Youth Connect, a young people’s newsletter, and hear from health and social care decision makers about issues that are important to you. This might be by joining a focus group, filling in questionnaires, or maybe even starting your own campaign. Get in touch here
Adult Mental Health Services
Depending on your needs there are a range of adult services that can help including specific services Eating Disorders, Psychosis and Affective Disorders (for example anxiety or depression). Usually you will be referred to the service that's most appropriate to you by your GP, so start by booking an appointment at your local doctors surgery for advice on services that may be able to help you.
The Psychological Wellbeing Service (also known as 'IAPT') can offer support to those aged 17 and over via a range of brief supported self-help and talking therapy options. You can self-refer to the service of be referred by your GP. For further information visit the website.
SLIP (Sex, Law, Internet and Porn) is one of our new initiatives and aims to support both young offenders and any young person who did not fully engage with RSE (Relationships & Sex Education) at school.
The programme is comprised of 6 sessions and is open to young people up to age 18, living in Cambridgeshire and Peterborough.
We can tailor SLIP to meet the needs of participants, by running group sessions or taking individual referrals.
SLIP is available to young people age 19-25 and for young people outside of Cambridgeshire and Peterborough for a charge. Please contact us for details.
DHIVERSE, Office B, Dales Brewery,
Gwydir Street, Cambridge, CB1 2LJ
Tel: 01223 508805
Finding local services
If you can't find the location you are looking for it is worth checking out the Family Information Directory (if you live in Cambridgeshire) or the Family Information Service (If you live in Peterborough) as that may have the information you need.
We will be adding more services and resources as this website develops, but if there are other services you think we should know about then let us know through our feedback form!